Public Status

The components above are pulled from the connected monitoring source and vendor status feeds. When no live source is configured, only the manual sections below apply.

Live data is server-cached for 60 seconds. Vendor passthrough reflects what the vendor itself reports; Macro by Mark cannot override a vendor's status.

Customer-impacting incidents are tracked across the following service areas when relevant:

• Website and public pages.
• Account sign-in, sessions, MFA, and passkeys.
• Billing and customer portal access through Stripe.
• Dashboards, watchlists, alerts, and saved workspace records.
• Macro indicators, provider-backed data pages, and import surfaces.
• Macro Lab, models, forecasts, and notebook execution surfaces.
• Marco assistant routing and saved conversation history.
• Email delivery for account, billing, security, support, and alerts.

For confirmed customer-impacting incidents, Macro by Mark may update this page, email affected users, post in-product notices, or respond through support depending on severity and scope. The incident-response runbook controls internal handling.

Support questions can be sent to support@macrobymark.com. Vulnerability reports should go to security@macrobymark.com.

The live components board is the source of truth for current state. The manual sections above, components and communications, describe scope and process; they don't override what the live board reports. If the live board is empty, no monitoring sources are currently configured and the manual posture applies.