Contact

Reach the right inbox

No contact form. Three direct emails routed to humans. Pick the inbox that matches what you need and you'll get a real reply, usually within one business day

Support

Day-to-day help — billing, sign-in, bugs, accessibility, and data corrections

support@macrobymark.com

Sign-in trouble or account recovery
Billing, subscription, or trial-conversion questions
Bug reports and data corrections
Accessibility issues
Anything that mentions a specific page, error, or chart

Feedback

Product ideas, copy nits, friction points, things that should be sharper

feedback@macrobymark.com

Feature requests and product direction
Copy or layout that doesn't feel right
Workflow gaps you keep hitting
Anything you wish was on the roadmap

Mark, direct

Partnerships, press, editorial feedback — anything you'd like Mark to see personally

markjayson@macrobymark.com

Partnerships and institutional access
Press, podcast, and speaking invitations
Editorial feedback and product direction
Direct notes you'd like Mark to see personally

What helps us help you faster

The page URL or chart you were on when the issue happened
The browser + device, if you saw a layout or rendering issue
The indicator slug or provider code for data corrections
The exact billing date for refund or trial questions

Got a sharper way we should do something? Send it straight to feedback@macrobymark.com — it goes to the same inbox we read every morning before any other queue

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