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Support

Billing, sign-in, bugs, accessibility, data corrections

Email Support

support@macrobymark.com

  • Sign-in trouble or account recovery
  • Billing, subscription, or trial-conversion questions
  • Bug reports and data corrections
  • Accessibility issues
  • Anything that mentions a specific page, error, or chart

Feedback

Product ideas, copy notes, workflow gaps

Email Feedback

feedback@macrobymark.com

  • Feature requests and product direction
  • Copy or layout that does not feel right
  • Workflow gaps you keep hitting
  • Anything you wish was on the roadmap

Mark, direct

Partnerships, press, editorial, direct to Mark

Email Mark

markjayson@macrobymark.com

  • Partnerships and institutional access
  • Press, podcast, and speaking invitations
  • Editorial feedback and product direction
  • Direct notes you want Mark to see personally

What helps us help you faster

  • The page URL or chart you were on
  • The browser and device, if it was a layout issue
  • The indicator slug or provider code for data fixes
  • The exact billing date for refund or trial questions

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