Account tools
Self-service choices
Signed-in users can export account-backed data from /api/account/export, correct profile fields in account settings, clear saved Marco chat history from the chat header, and delete the account from the security settings flow.
Account deletion is step-up gated and removes owner-scoped account records. Billing records, security audit rows, and delivery-provider logs may remain where legal, tax, security, or provider-retention obligations apply.
Manual path
Privacy requests by email
If self-service is unavailable, email privacy@macrobymark.com for access, deletion, correction, portability, opt-out, or privacy-law questions. Macro by Mark verifies account control before releasing data or completing destructive requests.
The operating target is acknowledgement within five days for DSAR-style requests and fulfilment within 30 days where law applies, with longer legal windows used only when the applicable law permits them.
Limits
What privacy choices do not change
- They do not erase Stripe records that must be retained for legal, tax, or accounting reasons.
- They do not require providers to delete their own logs faster than the applicable provider terms.
- They do not change public macroeconomic data sourced from agencies, central banks, or other data providers.
- They do not waive the need to verify identity before access, deletion, or correction.
Primary references
Sources that informed the current posture. Included for transparency; this doesn't turn the page into legal advice.
Related policies
The other pages that round out the trust posture for Macro by Mark.
Privacy Policy
How browser storage, account sync, watchlists, dashboards, and operational telemetry are handled.
Cookie Policy
Required cookies, optional analytics, consent refresh, and Global Privacy Control handling.
Subprocessors
Current vendors, data classes, region notes, and the institutional review path.
Terms of Use
The usage rules, no-advice framing, intellectual-property boundaries, and service protections for the site.
Acceptable Use Policy
Security boundaries, automation limits, sanctions posture, source-use rules, and enforcement paths.
Refund Policy
Subscription cancellation, default non-refundability, trial-conversion review, and support request path.
Contracts
DPA, MSA, order-form, security review, insurance, and institutional buyer request paths.
Copyright
Copyright, attribution, source-credit, takedown, provider-rights, and DMCA-agent status.
SOC 2 Path
Current non-attested status, mapped runbooks, open evidence gaps, and buyer review path.
Public Status
Manual incident-communication posture, tracked service areas, and support/security channels.
Legal Changelog
Current public index of legal, privacy, security, and trust-policy updates.
Ethics & Compliance
Source transparency, no-endorsement posture, model restraint, and research-integrity guardrails.
Accessibility Statement
The accessibility posture, current limitations, and how to report a barrier or request an accommodation.