Plans, trials, exports, and how Marco gets billed

The questions that come up most around plans, trials, and limits

Plans and upgrading

Picking a plan, how cancellations and refunds work, and how upgrades and downgrades behave.

Do plans come with a free trial?

Not at the moment. Free is the always-on way to explore the public macro stack — no card required. Starter, Research, and Pro start charging right after checkout. If you've been given a promo code as part of a research program or networking conversation, you can apply it on the Research checkout page and the first month is on the house.

How do I cancel a paid subscription?

Go to /account/billing and choose Cancel subscription. Stripe stops the renewal at the end of the current billing period, and you keep paid access until that period ends. If you were charged shortly after signup and didn't intend to subscribe, email us through the About contact within a reasonable window — we review unintended charges case by case and refund (full or partial) when you reach out fast and haven't really used the paid plan since the charge.

Can I start free and upgrade later?

Yes. Free → Starter → Research → Pro all keep your saved work. Nothing gets deleted on the way up, and nothing gets deleted on the way down either.

What happens to my dashboards if I downgrade and end up over the new plan's limit?

Nothing gets deleted automatically. Your saved dashboards all stay readable. If your count is over the new plan's limit (say, 35 boards on Pro and you drop to Free's 1-board limit), the dashboard page shows a banner naming the overage and you pick which boards to delete. The trash icon on every card stays visible while you're over the limit instead of only on hover, so you don't have to discover it. You can't create new dashboards until you're back at or below the limit. Inside any board, widgets past the lower tier's per-board cap also stay readable but become non-editable. None of your underlying data, watchlists, or exports get touched.

What happens to my watched indicators or calendar reminders if I downgrade?

Same shape as dashboards: nothing gets auto-deleted. If you're over the new plan's watchlist cap (Starter 25, Research 150, Pro 750), the watchlist panel shows an overage banner and you remove items from individual indicator pages until you're back under the limit. Same pattern for calendar reminders (Free 3, Starter 25, Research 100, Pro 400) — the calendar page shows the banner and you clear reminders on individual events. Adds are blocked until you're back under the cap; existing items stay readable in the meantime.

What is Enterprise for?

Custom API limits, private backfills, SSO, audit-log needs, procurement support, licensed-data review, and contract-specific rights questions. The lane for institutions where one of those is a hard requirement instead of a nice-to-have.

What you actually get

Where Research is enough and where Pro starts to matter — model tabs, exports, the hosted runner, the labs that aren't out yet.

What model access is included by plan?

Free: model overview tab only. Starter: overview, graph, proof, and compare. Research and Pro: the same four tabs as Starter, plus Research unlocks the journal-grade export set.

What's the difference between simple and advanced forecasting?

Simple is point forecasts and guided workflows — that's what Starter gets. Research opens up empirical forecasting, forecast combination, diagnostics, model-expected release values, reproducibility metadata, and the published run limits that actually let you plan around a real envelope.

Do I need Pro for academic-grade single-graph exports?

No. Research handles single-graph academic exports — journal-clean ZIP, SVG, CSV, LaTeX figure, source attribution, reproducibility manifests. Pro is for once you stop doing one graph at a time — hosted notebook execution, larger uploads, higher API and dashboard limits, and the published runner envelope.

Is hosted notebook execution included in Research?

No. Research lets you export notebooks and run them locally. The hosted runner — where we execute the notebook for you, within published runner limits — is on Pro.

Are DSGE and agent-based labs included today?

Not yet. DSGE Lab and Agent-Based Lab are both shipping later, and both are Pro-only when they do.

Data and exports

How official-source series get mapped, what country coverage looks like, and where the export rules get drawn.

What counts as a mapped series?

A series we've pulled from an official provider, tagged with the source ID and country, formatted to slot into charts, and stamped with the trust metadata you see on the indicator page. Provider data with the housekeeping done.

Is this U.S. macro only?

No. U.S. macro stays strong, but Research and Pro open up the global discovery catalog, country pages, and provider pages so you can work with official sources outside the U.S.

Do exports ignore source rights?

No. Every export bundle gets checked against the provider's rights metadata before it leaves. Some datasets are blocked outright; others need extra review even on paid plans. We don't let you redistribute data the source didn't license for redistribution.

Limits and Marco

What Macro Lab actually lets you do, and how Marco's monthly token budget plays out before it pauses.

How are Macro Lab limits handled?

Every limit on Research and Pro is published — run cap, upload size, storage, retention, runner sandbox. They are the operating envelope, not soft suggestions. If limits change, pricing copy and enforcement should be updated together before users are asked to rely on the new envelope.

How does Marco's monthly allowance work?

You get a warning at 70%, another at 90%, and at 100% Marco stops responding until the next monthly reset. No surprise overage charges — the budget is capped, not metered up.

How is Marco usage measured?

The pricing comparison shows the included monthly input and output budget per plan. Internal metering may count model activity needed to answer requests, but the public allowance and pause-at-100% behavior are the published boundary. Material changes should be reflected in pricing copy before rollout.